Last updated: January 5, 2025

1. Introduction"
EnCon Industries Corp (“we,” “us,” “our”) respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you interact with us — for example, when you contact us, sign up for services, or visit our website.

2. Information We Collect
We may collect the following types of personal information from you:

• Contact information: name, address, email address, phone number.

• Service-related information: service address, waste/recycling service zone, account or customer number.

• Communications: any messages you send us (via email, phone, contact form), including your inquiries, feedback, or complaints.

• Website usage data (if you access our website): such as IP address, browser type, pages visited, date/time stamps — if we deploy cookies or similar tracking tools.
   

3. How We Collect Information

• Directly: when you voluntarily provide information (e.g., filling out a service request form, contacting us by email or phone, registering for services).

• Automatically: via our website, through cookies or server logs — e.g., to improve site performance or understand how visitors use the website (if applicable).
   

4. Purpose of Use
We use your personal information for purposes including:

• Providing waste, recycling, and yard-waste collection services.

• Managing your account, scheduling pickups, sending service notifications or changes.

• Responding to your inquiries, complaints, or other communications.

• Improving our services, customer support, and internal operations.

• Maintaining our website, managing site functionality, and analyzing site usage (if we collect website data).
   

5. Data Sharing and Third Parties
We do not sell your personal information to third parties. However, we may share your information with:

• Service partners or subcontractors (e.g., waste-collection crews) strictly as needed to provide our services.

• Legal or regulatory authorities if required by law or in response to lawful requests.
   

6. Data Security and Retention
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure — including storing information on secure systems, restricting internal access, and following industry-standard security practices. This helps us comply with laws such as the New York SHIELD Act, which requires businesses holding New York residents’ private information to maintain adequate data safeguards and breach-notification procedures.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as long as required by law, whichever is longer.

7. Rights and Choices
Depending on applicable laws and our business operations, you may have rights regarding your personal information, including (where applicable):

• Request access to or correction of your personal information.

• Request deletion of your personal information when no longer needed for the purposes described.

• Opt out of non-essential communications.

• If cookies or similar tracking technologies are used: manage or disable them via browser settings or other opt-out mechanisms.
   

8. Children’s Data
We do not knowingly collect personal information from minors (under 18) through our website or services. If we become aware that personal information of a minor has been submitted, we will take steps to delete that information.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will indicate a “last updated” date at the top of the policy. Continued use of our services after changes indicates acceptance of the revised policy.

10. Contact Information
If you have questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at:

EnCon Industries Corp